Hello there
Truckers, over this article we are going to discuss about the most common
trouble faced by our users while trying to process the service fee payment
using their credit/debit cards towards electronically transmitting their tax
returns to the IRS for acceptance.
When you
generally try to use your credit/debit card over any website to conduct a
transaction, you could possibly face a transaction failure message due to these
3 common errors as listed below:
Error 1 –
Incorrect personal information.
Error 2 – Delayed
payment
Error 3 –
Incorrect credit card details.
Incorrect personal information:
The term
speaks for itself, when your information entered likely Name on the card, the
Billing address etc. seems to be imprecise in accordance to the card you’re
trying to use, basically it ends up as a failure in authenticity of the
transaction, and hence our system will not be able to capture/process the
payment off your card. Hence, it’s better to verify your personal information
before processing a payment.
Delayed payment:
A stable
internet connection is absolutely necessary for a transaction to go through
successfully. If the internet speed fluctuates heavily then it could affect the
transaction. Also, closing the tab or window will result in failed payment or
incomplete payment. Also, letting the webpage to remain stranded for a longer with
no activity might expel you off the current session and would advise you to re-login
to re-establish connection. That being said, this remains to be another reason
to face a Transaction Failure.
Incorrect credit card details.
If your
transaction is unsuccessful, it’s because your bank or Credit Card Company has
declined the transaction due to entry of incorrect details. Possible reasons
why your payment was declined: your type of card is not accepted by this
website like if you forget to select the type of the card such as VISA, MASTER,
AMERICAN EXPRESS, DISCOVER etc. before entering your card details.
Now
regardless of the above 3 error scenarios, if you faced a transaction failure
& if your bank account indicates withdrawals, do not panic as the failure payments does appear to be a debit on your statement
but technically the money was unsettled to us on these failure transactions.
Well, generally your financial institution/Bank reserves the
amount for every transaction that you attempt to conduct. However if the
transaction fails your bank will automatically release the funds back to your
bank account. Generally it takes up to 2-4
business days (depends on your financial institution’s terms & regulations)
to notice the credit appearance in your card. You may certainly contact your
bank for further inquiries over this matter.
We hope you
find this article useful while performing any credit card transactions
henceforth.
Reach us back for any further assistance over the following
mediums:
Phone: (347) 515-2290 [Monday
through Friday, 9 A.M to 5 P.M, Central Standard Time]
E-mail: support@truckdues.com
Live chat with our tax representatives.
Have a Good One! See you over the next article.